Synology DS220+ 4TB 2 Bay Desktop NAS Solution, installed with 2 x 2TB Seagate IronWolf Drives

Bought this to replace my previous Synology server which had only a single drive. Setting up new drive was easy and logical. Copying all the media files to the new drive took several hours but went without incident. Software is significantly better Thant the old version.

Very useful system but it takes a little bit if tech know how to set it up. Once you have done that it's a great bit of kit.

This product seems to do exactly what it sets out to do. Set up was, more or less, plug and play. I was able to set up a storage volume and share it out to my local network straight away. The remote access also seems to work fine. I haven't probed the security round the remote access but I have hopes it is OK. Only time will tell about overall reliability of course.

I initially bought the wrong item for what I needed. I dreaded trying to sort that out and the customer service, logistics and the correct product once acquired have all been nothing short of brilliant.

Initially when I purchased this NAS I was impressed at how easy it was to transfer files to the unit and remotely configure it (via laptop or phone). The backups are not to tricky to set up and you can schedule downloads straight to it; seemed like a good solution for family photos, videos etc.Fast forward 3 months and I get an email from Synology system that communications to the unit has been lost - it's been sat in the corner doing not a lot so I was surprised by this message but upon checking, there were error LEDs. Investigation and a power-cycle found that RAID array had become degraded preventing the unit from booting properly. Interestingly it's affected both drives in the RAID1 array so all my files stored there and not recently backed up are lost! Still unsure what caused this but best guess may be either faulty drives or a loss of power (it's attached to a surge protector so that should rule out a surge).I contact Amazon who provided me with a label to send the whole unit off for repair - I don't have the tools to repair HDD at home so this seemed the best option. I took a note of serial numbers, took photos of the units condition and sent it off. About 2 weeks later I get a message it's been repair and sent back to me however what arrived was a brand new unit (serial numbers confirm this) WITHOUT any drives! After speaking to both Amazon and the repair company (Olympic Shaver Centre Ltd) for over a month I still have a useless NAS with no drives, no idea if/when any replacement will be sent and no information (*or apology) as to where my original hard drives. I have sort of had to accept I won't get them back (thankfully have backups of this backup NAS to salvage most data) but put simply they contain personal photos and information - if you are unable to repair them I would expect some sort of proof of secure disposal. While the drives may not be recoverable I do work in the IT industry and know some data can sometimes be recovered - if I had the drives I'd destroy them myself but since they've "disappeared" I can only hope I now don't have someone looking at my personal files.So TL:DR - The NAS is good but if you don't plan to get any external backups of the unit then put it on a UPS and pray you don't need to use Amazon's repair service.

Awful rubbish don't buy these things. I had years of pictures beautiful memories of my kids. Now I can't access the HDD's at all. A power cut no fault of my own at home caused the thing to shut down prematurely. Now I lost everything. They should have a battery backup...stupid horrible devices. I lost everything on 2 x 4TB disks

Certo, non è un dispositivo per neofiti, specie a volerlo sfruttare. Però ha un'ottima interfaccia, robusta, piena di opzioni, tutte sensate e utili. I dischi seagate nn li trovo rumorosi, almeno nn diversamente dai WD red che ho rimandato indietro (solito problema di compatibilità). Nessun problema come roon core, anzi, la cpu anche con DSP che girano non si scompono minimamente. Insomma soddisfatto.[update] Il servizio assistenza (contattato per un baco sull'app photo) è stato di una professionalità eccezionale. Veloce, efficiente, ha capito subito il problema e dispacthato a chi di dovere in meno di un giorno.

Das NAS-Laufwerk lässt sich leicht administrieren.Ich benutze es für meine Datensicherung.

Synology est une Marque d'excellence dans son domaine.Le DS220+ 4To NAS est une solution idéal comme serveur Multi media.

Zuverlässig und schnell geliefert. Produkt sowieso top und einwandfrei

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